Do you offer international shipping?
Yes, we offer international shipping to many countries worldwide. For specific shipping rates, delivery times, and customs information, please contact us directly at bill.yu@unplanned-ink.com or check our Etsy shop for detailed shipping policies. We strive to ensure your artwork arrives safely and promptly.
What is your return and refund policy?
We want you to be completely satisfied with your purchase. If for any reason you are not, please contact us at bill.yu@unplanned-ink.com within 14 days of receiving your item. We will work with you to find a solution, which may include a return or exchange depending on the circumstances. Custom and personalized items are generally non-returnable unless there is a manufacturing defect. Please note that return shipping costs may apply.